What’s the first thing you do to chill and relax on a boring, lazy weekend to rejuvenate yourself? Well, if your answer is Netflix, then hands down as it is one of the best ways to have a fun time in the comfort of your home.

While smartphones and tablets are a great way to enjoy your favorite shows on Netflix, the immersing experience that a smart TV such as Samsung provides remains unmatched. However, as technology evolves, so do malfunctions.

There might be instances when you may face some nuisances while operating Netflix on your smart TV. And the reason could be anything. Firmware issues, booting problems, technical interruptions are just to name a few.

Netflix not working on Samsung TVs has become a common problem. But don’t worry.

Below are some of the solutions that may help you to fix your Netflix issue on your Samsung Smart TV:

Cold boot

Cold booting is the first thing to consider if your Samsung television is unreasonably glitching and you don’t know what to do. Most of the time, cold booting your device solves issues without consuming a lot of time.

Cold boot isn’t the same as turning your television off and on subsequently. It’s more like giving your device a restart.

Here’s how you can try cold boot your Samsung Smart TV:

  • Press and hold the power button of your TV remote for 30 seconds
  • This will shut down your device completely
  • Wait for a couple of minutes
  • Turn on your TV

Note: You can also unplug your television after shutting it down just to be double sure, or in case you are not able to do the same using the remote.

Cold boot rectifies minor glitches and app freezes that may be bothering your television experience. This will surely eliminate that Netflix (or other apps) freeze, so you can binge your favorite shows without having to worry about any issues.

Uninstall and reinstall Netflix

There can be multiple reasons why Netflix is not working on your smart TV. It could be some issue with app settings or some random software flickering.

If you find out that the problem is not with your device, you should check the apps once. Try operating other applications, and if they are working fine, then the problem is definitely in your Netflix application.

Here’s a handy guide to uninstall Netflix:

  • Press the Home button on your remote
  • Go to the Apps tab
  • Open Settings
  • Select Netflix from the list of apps
  • Delete Netflix

Once your Netflix app gets deleted, you can follow the below points to reinstall it:

  • Head to the Smart Hub screen of your TV
  • Search Netflix in the search bar by pressing the Magnifying glass symbol
  • Select Install

In most cases, this method rectifies the Application issue that might be bothering your user experience.

Note: You can also try updating the Netflix app.

Smart Hub

Issues associated with the smart hub might be the reason why your Netflix’s getting frozen. If reinstalling Netflix does not solve the problem, you might have to put in a little effort.

The smart hub allows you to navigate an interactive experience with the apps you wish to operate, including Netflix.

What’s the solution? Reset your smart hub.

Resetting your smart hub will erase all your apps, so you will have to reinstall your favorite ones after the work is done.

Here’s how to restart the smart hub on a Samsung TV:

  • Go to the Home screen of your Smart TV
  • Open the Setting tab
  • Head to the Support section
  • Select the Device Care menu
  • Select Restart Smart Hub and enter your TV pin in the subsequent column

This will restart your smart hub so you can reinstall apps and resume Netflix.

If this doesn’t work out, you must reach out to your nearest Samsung Service centers as it might be an indication of some serious issue with your device.

Update Firmware

This is a bit of a technical task but might come out as an advantage to you. Firmware in a smart TV does the same job that an operating system does for your smartphone. The latest firmware update will give the most seamless experience to you.

Whereas, on the other hand, outdated firmware can be the reason behind your Netflix being broken. Old versions may not be compatible and thus causing hindrance. The only solution to this is updating your firmware.

Here is the step by step method to update the firmware on your Samsung Smart TV:

  • Select Smart Hub on the home screen and then select settings
  • Click on Software update from the support selection
  • Select Update now
  • A dialogue box will appear to ask your permission to update
  • Select Yes to continue

Your device will start searching for updates, and as soon as it finds them, your device will start installing the firmware.

Is your Samsung smart TV still giving you issues even after performing all the above methods listed in our guide? If yes, then don’t fret. We at TV Repair Company specializes in repairing Samsung smart TV, even if it is a physical or an internal error. Just give us a call or reach via email for Television Repair Toronto services.

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